Legal (Impressum)

Coaching Terms & Conditions

Updated August 2025

Welcome to digital wellness coaching services at centre.screen.
Before you proceed with your consultation, please read the following terms and conditions carefully.
By booking and participating in a consultation, you agree to be bound by these terms and conditions.

1. Services Provided

  1. We provide non-medical, educational digital wellness coaching services, including personalised strategies and guidance to support families in building healthier relationships with technology.
  2. Our services are tailored to the individual needs of your family, based on the information you provide.
  3. Sessions may include discussion, reflection tools, and practical strategies to support digital wellbeing at home.
  4. All coaching advice is supportive in nature. Final decisions about implementation remain the responsibility of the client (parent/carer).
  5. We reserve the right to refuse services where the client’s needs fall outside the scope of our coaching (e.g. where specialist medical, psychological, or therapeutic support is more appropriate).

2. Consultation Process

  1. Coaching sessions are conducted online (Google Meet) unless otherwise agreed.
  2. The duration of each session is set out in the package description at the time of booking.
  3. Clients are responsible for providing accurate and complete information about their family situation. Inaccurate or incomplete information may affect the effectiveness of the coaching provided.

3. Payment Terms

  1. Fees for coaching sessions and packages are displayed on the booking platform at the time of purchase.
  2. Payment must be made in advance to confirm your booking.
  3. Accepted payment methods are listed on the booking platform (e.g. Stripe).
  4. If payment is not received, the booking will not proceed.

4. Cancellation and Rescheduling

  1. Cancellations must be made at least 24 hours in advance.
  2. Cancellations with less than 24 hours’ notice may incur a fee of 20%.
  3. No refunds are provided for non-attendance or “no-shows.”
  4. Rescheduling requests must be made at least 48 hours in advance and are subject to availability.
  5. Refunds (full or partial) are not provided for unused support (e.g. email exchanges, follow-up resources).
  6. Once a coaching package has begun, refunds are not available if you choose not to continue.

5. Confidentiality & Data Protection

  1. All information shared during coaching is treated as confidential and will not be shared with third parties without your consent, unless required by law.
  2. We comply with the EU General Data Protection Regulation (GDPR). Please see our Privacy Policy for details on how your data is collected, stored, and deleted.
  3. Notes taken during your coaching package are securely deleted within one month after your package concludes, unless a longer period is legally required (e.g. tax records).

6. Liability

  1. Our digital wellness coaching services are educational and supportive. We do not diagnose, treat, or provide therapy for medical or psychological conditions.
  2. We do not guarantee specific outcomes. Every family’s situation is unique, and success depends on your implementation of the strategies provided.
  3. We are not liable for any adverse effects, decisions, or outcomes resulting from the implementation of coaching advice.
  4. To the fullest extent permitted by law, we exclude liability for indirect, incidental, special, or consequential damages in connection with the use of our services.

7. Client Responsibilities

  1. You agree to provide accurate and complete information during the coaching process.
  2. Implementation of advice and strategies is your responsibility. centre.screen cannot be held liable for how coaching advice is applied in your household.

8. Amendments to Terms and Conditions

  1. We may amend these terms and conditions from time to time. Updated terms will be communicated before they take effect.

9. Governing Law

  1. These terms and conditions are governed by the laws of Germany.
  2. Any disputes will fall under the exclusive jurisdiction of the courts of Munich, Germany.

10. Agreement

  1. By booking and participating in a coaching session, you confirm that you have read, understood, and agreed to these Terms & Conditions.

11. Intellectual Property

  1. All materials, tools, or strategies shared during coaching are the intellectual property of centre.screen.
  2. You are granted a non-exclusive, non-transferable license to use these materials for your personal use only. You may not reproduce, distribute, or share them without written consent from centre.screen.

Privacy Policy (Datenschutzerklärung)

This privacy policy explains how personal data is handled when you interact with centre.screen, such as by visiting the website, booking a session, or engaging via social media or email.

1. Responsible Party

centre.screen
Munich, Germany
Email: info@centre-screen.com

2. What Data May Be Collected

When you interact with this website, social media, or booking platforms, the following personal data may be collected:

We do not use invasive tracking tools and only collect what’s needed to run the business responsibly.

3. Legal Basis for Processing

Personal data is processed in line with Article 6 of the GDPR, specifically:

4. Use of Third-Party Services

To provide services and communication, we use the following tools:

These services may collect limited technical or usage data such as IP addresses. Each has its own privacy policy and complies with EU data processing regulations.

5. Session Recordings

Some coaching sessions may be recorded using Google Meet. This only happens if:

6. Your Rights Under the GDPR

As a user, you have the right to:

If you’d like to exercise any of these rights, just email: info@centre-screen.com.

7. Data Storage

Personal data is stored only as long as necessary for the purpose it was collected.

8. Data Sharing

We do not sell or trade your personal data.
Data is only shared with third parties when:

9. Website & Hosting

This website is hosted on a secure platform (Hostinger) that may log technical data like your IP address.
This is done automatically for performance and security, and is not used to personally identify you.

10. Contact

If you have any questions about this privacy policy, you can reach us at:

📧 info@centre-screen.com
📍 Sankt-Anna-Str-2, Lehel, 80538, Munich (for written correspondence only)

Legal Notice (Impressum)

Angaben gemäß § 5 TMG:
Ruth. Buckley
centre.screen
Sankt-Anna-Str. 2
80538, Munich, Germany

Email: info@centre-screen.com
Website: www.centre-screen.com
Instagram: instagram.com/centre.screen

Verantwortlich für den Inhalt nach § 55 Abs. 2 RStV:
Contact and address as above

Kleinunternehmerregelung gemäß § 19 UStG:
Gemäß § 19 UStG wird keine Umsatzsteuer erhoben und ausgewiesen.